Delivery frequency

Check here the delivery frequency in your zip code.

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Frequently Asked Questions

If you do not find the information you require, please call us at 55 52708300 or 800 (3782338)

Estafeta delivers Monday through Friday, with special services on Saturdays, depending on the location and type of service contracted.

Yes, Estafeta offers same day delivery services in certain metropolitan areas, subject to specific conditions and availability.

Deliveries in remote areas may require additional time due to accessibility and distance. Estafeta works to minimize these times with tailored logistics solutions.

For international shipments, the frequency varies depending on the destination and the service selected.

Yes, Estafeta offers delivery guarantees based on the type of service contracted, ensuring commitment to the stipulated delivery times.

For shipments to and from the South, North or Baja Sur Border, all shipments must comply with the following specifications:

  1. The content is not included in Estafeta's list of prohibited items or there is a commercial agreement.
  2. Adequate packing and packaging.
     

Deliveries to the northern and southern borders may be subject to customs inspections and may require additional documentation, which could affect delivery times.

For domestic or foreign merchandise, please attach at least one of the following documents:

  • Commercial invoice
  • Sales receipt (ticket)
  • Import declaration
  • The original of the customs receipt, as the case may be.