Strengthening of the omnichannel customer service platform, process automation and Artificial Intelligence to improve the level of customer service.

Launch of Beatriz, the virtual assistant that handles pickup and tracking requests 24 hours a day, 365 days a year.

Change of leadership in the Commercial and Operations Departments provides a renewed impetus to our vision of quality service.

Gerd P. Grimm, founder of Estafeta, passed away in Mexico City, leaving behind an invaluable legacy of quality and service.

The Logistics Solutions division is launched, Estafeta moves from being a courier and parcel delivery company and begins its journey as a Logistics Integrator.

HUB Estado de México begins operations with an investment of $350 million Mexican Pesos, 25 employees and 18,000 items per hour.

We launched Buzón-E, we were the first to issue a digital tax receipt when the use of digital documents was still a long way off.

We began testing the LTL Consolidated Freight Service, which has represented an important support for the movement of merchandise.

Ingo Babrikowski becomes General Director.

Formal launch of Estafeta's parcel service. We reached 430 service offices nationwide.

We were pioneers in offering real-time shipment tracking.
We reached 500 sales advisors nationwide.

Estafeta Carga Aérea, our cargo airline with a fixed flight schedule, begins operations.

On August 8, 1979, Mexicana de Estafeta S.A. de C.V. is born.
With a Volkswagen sedan and two employees, we moved 100 shipments in our first month of life.

Our network of foreign offices was born and became the largest in the country, a value we maintain to this day.

Operadora Terrestre, the first transportation company, begins operations. Thus began the growth of Grupo Estafeta.